top of page
ICE elements.png

services

Intelligent Collaboration for Education

SERVICES & SOLUTIONS

The following work is performed by a staff shared by member schools.

  • Server Hosting services

  • Software installation and maintenance

  • User and database security

  • Application consulting, training, and support

  • Project management

​

Solutions offered by Independent College Enterprise Collaboration:

  • ERP/SIS system - Ellucian Colleague  

  • Numerous interactive Solutions that enable students to access their data 24x7  from anywhere/any device 

  • Advancement -Blackbaud’s Raiser’s Edge 

  • Document Imaging - DocFinity

  • Reporting - Entrinsik’s Informer, CompuCare’s Synoptix 

Member schools share resources for purchasing, hosting, maintaining, and supporting an integrated student information system (SIS) and other technologies. Seven full-time staff maintain systems and staff a help desk to support the institution's use of these systems.

key benefits

Lower cost:

The total annual membership cost is significantly less compared to what an individual school would pay for the same software, hardware, and support on its own

 

Consolidation of hardware:

  1. Reduces system maintenance required by school IT.

  2. Security benefits not hosting the SIS system on the school network.

  3. SOC 2 Type 2 certified

  4. System maintenance is performed weekly, updates are scheduled regularly, nightly backups are performed, and data replication to an enterprise cloud DR site takes place every two hours.

 

Shared technical specialists:

  1. The founders realized that they could not justify full-time specialists, such as a SQL dba, but could hire specialists if multiple schools were to share a resource.

  2. Staff see themselves as an extension of the IT department and are available to support/consult with school IT staff.

 

Collaborative subject matter expertise:

  1. Share cost when training requires subject matter and SIS expertise

  2. Subject matter experts within each school share expertise, and best practices and collaborate when possible.

 

Business analysts are an added value:

  1. Support business continuity when staff turnover

  2. Reduce Ellucian services costs at $250 per hour

  3. Provide training

  4. Encourage and support the adoption of new modules and features.

 

Independent College Enterprise is a non-profit org owned by its membership and is not a vendor nor a revenue-generating entity. It is a platform designed to support member school needs and can morph to meet those needs.

Benefits
bottom of page